Frequently Asked Questions

Registration / My Account:

1. How do I register?
2. Why do I need a password?
3. How do I change my details?
4. Can I delete my account?
5. My registration does not work?
6. It won't let me login, why?
7. I have lost my password, what do I do?
8. What does the clipboard do?
9. What is an e-alert and what does it do?
10. Why can't I find the Login page?
11. You are telling me I need to register but I am unable to find the Registration page.
12. Do I need to have an email address?

Searching:

1. Is there an advanced searching function?
2. Why am I getting no results after a search?
3. I am searching for *** but I am getting unrelated adverts back from the search, why?
4. Why is it not letting me search for what I want?
5. Can I save a search to use again later?

Placing an Advert:

1. Do I have to pay for adverts?
2. How long does my advert stay on the website?
3. Can I have an image with my advert?
4. Why does it not show my Telephone number on the advert?
5. Why has my phone number changed to an 07092 number?
6. I have looked for my advert but cant find it, how do I find my advert?
7. There is an error on my advert, can I change it?
8. I don't want the advert anymore, can I delete it?
9. Can I move my advert to a different classification?
10. My advert is wrong in the AdTrader publication
11. How do I place an advert online?
12. Refunds

Private Response Service (PRS):

1. What is the Private Response Service?
2. How much does the call cost me?
3. If I call an PRS number will I get charged if no one answers the phone?
4. Do I have to pay for the PRS?
5. I don't want the PRS number on my advert, can it be removed?
6. Will it cost me more if I dial an PRS number from a mobile phone?